What information does this car collect, where does it go and what is it used for?
Make sure you understand the information your new car will gather about you, who has access to it and for what purpose.
Can I choose who can access the information gathered by my car?
It’s important you understand if and how you can retain control over the information gathered by your potential new car. It’s also very important that you understand the impact of electing to retain control over your information.
If I elect not to share my information with the carmaker, what are the ramifications? For example - will my warranty be honoured in full? Will software updates be made available for my car?
It is very important you understand what will happen if you choose not to agree with the manufacturer having ongoing access to your information. Ensure your dealer shows you in the sale contract where ALL the impacts of their policy are detailed, or ask your dealer to provide the full explanation in writing before you sign-up for your new car.
If I agree to share my information with the carmaker, will it also be made available to the repairer of my choice for regular servicing and to my car club should I need roadside assistance?
It’s important to understand whether you are locked into arrangements that limit your choice for servicing your car, and receiving roadside assistance when your car breaks down.
Car brands offer connected technology in different ways, including directly or via a mobile app. We've listed some popular in-car infotainment systems below. Some of these may simply be streaming apps from your phone and not collect any data. Some may be capturing data that stays in the car and others might transmit data back to a manufacturer. It's not always clear how your data is used, so you might like to talk to your dealer about how they work.
- Audi Connect
- BMW Connected drive
- Chrysler Uconnect
- Ford Sync
- Kia Navigation
- Lexus Enform
- Mazda Connect
- Mercedes-Benz Command
- Mini Connected
- Mitsubishi Smart Phone Link
- Nissan Connect
- Renault RLink
- Toyota Link
- Volvo Sensus